SIMULATION MODELOF DECISION MAKING PLANNING QUALITY IN URBAN PASSENGER TRANSPORT.PROJECTS
Abstract
The quality of urban passenger transport service is an important social and economic problem for every city. The analysis methods for assessing the quality of transport services in passengers public transport has shown that it is advisable to use integrated assessment indicators. It was determined that the quality of passenger transportation planning is possible with the use of simulation of transport process. It is demonstrated the parameters of the model change in the carriage of passengers urban transport. It is created the algorithm and flow chart of the simulation model of passenger transportation on the route plan, which allows to define the proposed comprehensive index of urban passenger transport quality. It has been done the evaluation of the adequacy of the developed simulation model. The way of future research is to develop recommendations on the planning process quality transportation route urban passenger transport.
References
2. Lapidus, V. A. (2002). Vseobshhee kachestvo (TQM) v rossijskih kompanijah.
3. Cronin Jr, J. J., & Taylor, S. A. (1992). Measuring service quality: a reexamination and extension. The journal of marketing, 55-68.
4. Parasuraman, A., Zeithaml, V., & Berry, L. (2002). SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality. Retailing: critical concepts, 64(1), 140.
5. Vel’mozhin, A. V., Gudkov, V. A., & Mirotin, L. B. (2001). Teorija organizacii i upravlenija avtomobil’nymi perevozkami: Logisticheskij aspekt formirovanija perevozochnyh processov. Volgograd,-Politehnik.
6. Golovan’, D. V. (2003). Sistema upravlenija kachestvom proekta sozdanija radiojelektronnoj apparatury. Upravlіnnja proektami ta rozvitok virobnictva: Zb. nauk. pr.–Lugans’k: vid-vo SNU іm. V. Dalja, (2), 7.
7. Bychkivskyi, R. V., Stoliarchuk, P. H., & Hamula, P. R. (2004). Metrolohiia, standartyzatsiia, upravlinnia yakistiu i sertyfikatsiia. L.: VNULP.
8. Davidich N. V. & Chumachenko I. V. (2015). Rozvytok tekhnolohii planuvannia upravlinnia yakistiu v proektakh miskoho pasazhyrskoho transportu. Kompetentnisne upravlinnia proektamy rozvytku v umovakh nestabilnoho otochennia: tezy dopovidei KhII Mizhnarodnoi konferentsii «Upravlinnia proektamy u rozvytku suspilstva»: sb. tez. Kyev (pp. 94-96).
9. Vel’mozhin, A. V., Gudkov, V. A., & Mirotin, L. B. (1998). Teorija transportnyh processov i sistem. M.: Transport.
10. Mazzulla, G., & Eboli, L. (2006). A service quality experimental measure for public transport.
11. Prioni, P., & Hensher, D. A. (2000). Measuring service quality in scheduled bus services. Journal of Public Transportation, 3(2).
12. Bol’shakov, A. M. (1981). Povyshenie urovnja obsluzhivanija passazhirov avtobusami na osnove kompleksnoj sistemy upravlenija kachestvom: Dis.... k. je. n.
13. Valeri, E., Stathopoalos, A., Marcucci, E., & Gatta, V. (2012). Local public transport: service quality and tendering contracts. Urban Sustainable Mobility. Franco Angeli, 161-172.
14. Beir, G., & Cabral, J. S. (2006). Enhancing service quality in public transport systems. Proceedings of Urban Transport XII: Urban Transport and the Environment in the 21st Century.
15. Melnykova, O. P., & Vasylenko, T. Ye. (2007). Model otsiniuvannia funktsionuvannia systemy upravlinnia yakistiu na pasazhyrskykh avtotransportnykh pidpryiemstvakh.
16. Davidich, Yu. O., Kush, Ye. I., & Kaliuzhnyi, M. V. (2015). Parametry avtotransportnykh tekhnolohichnykh protsesiv pry perevezenni pasazhyriv: navch. posibnyk.
17. Ponkratov, D. P., & Faletska, H. I. (2015). Vybir pasazhyramy shliakhu peresuvannia u mistakh: monohrafiia.
18. Dolia V. K. (2011). Pasazhyrski perevezennia. Kh.: Vyd-vo Fort.
19. Davidich, N. V., Buhas, D. M., Pan, M. P., & Chumachenko, I. V. Informatsiina tekhnolohiia vyznachennia kompleksnoho pokaznyka yakosti pry vykonanni marshrutnoi poizdky v proektakh miskoho pasazhyrskoho transportu. Visnyk Natsionalnoho tekhnichnoho universytetu «KhPI».
